Communication+Skills



toc

Games

 * [|Broken picture telephone]

**//game of miscommunication//?

Broken Picture Telephone is a game similar to the childhood game of Broken Telephone - the game in which children sit in a circle, and whisper a sentence or phrase in a circle.

If you've ever played the game, you know that very quickly **hilarity ensues**. Broken Picture Telephone is the web-incarnation of that old children's game, with a slight variation in how it's played. Rather than whispering words to strangers around the internet, the **game alternates between words and drawings.**

And yes... hilarity //does// ensue. Broken Picture Telephone is created, developed and managed by **[|Alishah Novin]**, username //[|alishahnovin]//.

===[|btbetterworld]=== online games and activities for a range of ages

=General=

Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible. Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity. In fact, communication is only successful when both the sender and the receiver understand the same information as a result of the communication. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you actually send do not necessarily reflect what you think, causing a communications breakdown and creating roadblocks that stand in the way of your goals – both personally and professionally. [|more from Mindtools]

[|Resource papers in Action Resource] The information chain The skills of communication Non-verbal expression Expressive skills Listening skills Listening skills in more detail Managing the overall process Process issues =Body language= [|wikipedia]  =**Listening skills**  = > > **L** isten  =Feedback Sandwich= [|AAFP Serving up the feedback sandwich]
 * give the other person your attention;
 * listen for understanding;
 * let the other person know what you think they said.
 * A** cknowledge
 * C** heck, and
 * E** nquire
 * **L** isten Give the other person your undivided attention as you try to understand what the problem is like for her. Listen with your eyes as well as your ears -- use her verbal and non- verbal expression to work out just what it is like to be in her position as she perceives it.
 * **A** cknowledge Let the other person know just what you have understood her to imply verbally and non-verbally: the whole message. Make clear that this is just your interpretation.
 * **C** heck Make sure that you understand her, by making it as easy as possible for her to amend or add to your understanding.
 * **E** nquire Ask the questions that will help the other person to change her first answer (which probably avoids the issue, or blames, or demands) into one which gives specific information about what you have done or said, or about what she wants you to say or do.
 * Giving feedback is the backbone of good supervision/lecturing/teaching
 * Provide feedback on behavior you want the individual to keep //and// behavior you want the individual to change.
 * A feedback sandwich consists of criticism "sandwiched" between praise.